SHIPPING AND RETURNS

SHIPPING-

Free shipping on orders over $350

All orders are shipped as soon as possible once purchase is made and upon payment approval. A shipping confirmation is emailed to you as soon as your purchase has been shipped along with a tracking number. International customers are responsible for any duties, taxes or customs fees that may apply upon delivery. We advise our international customers to be aware of their countries tax policies before purchasing. Note, NOE ATELIER cannot be responsible for unanticipated delays or lost / stolen packages. For any questions about the delivery of your purchase, please contact inquiries.noeatelier@gmail.com.

 

RETURNS-

We accept returns on any undamaged, unused items within 15 days (postmarked) of delivery date. After 15 days all sales are final. If you would like to make a return, please email inquiries.noeatelier@gmail.com within 5 days of receiving your order. 

Returns must include all original receipts, tags and accompanying packaging.

All shipping, customs and insurance costs are non-refundable, and are at the expense of the customer. Refunds will be processed in the form in which payment was received. Please allow up to 10 days for your refund to process.

We reserve the right to refuse any returned item that does not meet our return policies.